Effective Date: January 1, 2026
Stay Casino is committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access our services. By using Stay Casino, you agree to the terms described in this document.
When you register an account at Stay Casino, use the Stay Casino login, or claim a Stay Casino bonus, we collect various types of information to provide you with a secure and personalized gaming experience.
We collect personal details that you provide during account registration and verification processes. This information is necessary to comply with legal requirements and ensure the security of our platform.
We automatically collect technical data when you access Stay Casino to improve our services and detect fraudulent activity.
Stay Casino uses your personal information for specific purposes that enable us to operate our platform legally and efficiently.
Your information allows us to create and maintain your account, process transactions, and deliver gaming services. We use your details to authenticate your Stay Casino login, manage your Stay Casino bonus credits, and provide customer support when needed.
We are required by New Zealand law and international gaming regulations to verify your identity, prevent underage gambling, and detect money laundering activities. Your information helps us fulfill these legal obligations and maintain our operating licenses.
We monitor account activity and transactions to protect you from unauthorized access, identity theft, and fraudulent behavior. Technical data helps us identify suspicious patterns and secure our platform against cyber threats.
With your consent, we may send promotional offers, Stay Casino bonus announcements, and platform updates to your registered email address. You can opt out of marketing communications at any time through your account settings.
Stay Casino respects your privacy and does not sell your personal information to third parties. However, we may share your data in specific circumstances as outlined below.
We work with trusted third-party service providers who assist us in operating our platform, processing payments, and delivering customer support. These providers are contractually bound to protect your information and use it only for authorized purposes.
We may disclose your information to regulatory authorities, law enforcement agencies, or government bodies when required by law or necessary to comply with legal proceedings. This includes reporting obligations under New Zealand gambling legislation and anti-money laundering regulations.
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. We will notify you of any such change and ensure that your data continues to be protected under this Privacy Policy.
Stay Casino implements industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
While we take extensive precautions to protect your data, no system is completely secure. You are responsible for maintaining the confidentiality of your Stay Casino login credentials and notifying us immediately of any unauthorized account access.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations.
Active accounts are maintained with full information access. If you close your account, we will retain your data for a minimum period required by New Zealand gambling regulations, typically five to seven years from your last transaction.
After the retention period expires, we will securely delete or anonymize your personal information unless continued storage is required for legal purposes.
Under New Zealand privacy law, you have specific rights regarding your personal information held by Stay Casino.
You have the right to request access to your personal information and ask us to correct any inaccuracies. You can update most details directly through your account settings or contact our support team for assistance.
You may request a copy of your personal information in a structured, commonly used format. We will provide this data within a reasonable timeframe and in accordance with applicable privacy laws.
You can request deletion of your personal information, subject to our legal obligations to retain certain data. We will honor deletion requests where legally permissible and inform you if retention is required by law.
You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in our communications or adjusting your preferences in your account settings. Please note that you will continue to receive essential service-related communications even after opting out of marketing.
Stay Casino uses cookies and similar technologies to enhance your browsing experience, analyze platform usage, and deliver personalized content.
We use essential cookies that are necessary for the Stay Casino platform to function properly, including maintaining your Stay Casino login session. We also employ analytical cookies to understand user behavior and improve our services.
Third-party cookies may be placed by our service providers for analytics and advertising purposes. You can control cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality.
Stay Casino is strictly intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under the legal gambling age in New Zealand.
If we discover that we have inadvertently collected information from a minor, we will delete it immediately and terminate the associated account. Parents or guardians who believe their child has provided information to Stay Casino should contact us immediately.
Your personal information may be transferred to and processed in countries outside New Zealand where our service providers operate. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.
When transferring data internationally, we implement appropriate safeguards such as standard contractual clauses and verify that recipient countries provide adequate data protection standards.
Stay Casino reserves the right to update this Privacy Policy to reflect changes in our practices, legal requirements, or platform features. We will notify you of material changes by posting a notice on our website or sending an email to your registered address.
The "Effective Date" at the top of this document indicates when the policy was last revised. Your continued use of Stay Casino after changes are posted constitutes acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance with your personal information, please contact our Data Protection Team.
Email: privacy@staycasino-nz.com
We will respond to your inquiries within a reasonable timeframe, typically within 30 days of receiving your request.
Last Updated: April 2026
Stay Casino operates in compliance with New Zealand privacy laws and international gaming regulations.
